Privacy Policy
Last Updated: 5 June 2025
1. Who We Are
Bullswipe is operated by Swoki Solutions Limited, headquartered in Hong Kong. If you have any privacy-related questions, contact our Data Protection Officer:
Email: dpo@bullswipe.com
Address: 9/F Wui Tat Centre, No. 55 Connaught Road West, Sheung Wan, Hong Kong
2. What Data We Collect
- Account Information: Email, username, password, referral code
- Identity Verification (KYC): Passport details, first and last name, facial recognition data, phone number
- Technical Data: IP address, device type, OS version, browser type, usage logs
- Transaction Data: Wallet balances, deposit history, transaction records
- Marketing Preferences: Email opt-ins, language, interaction with campaigns
- Emergency Contact Info: For physical card issuance
3. How We Collect Your Data
Directly from you during sign-up or service use
- Through cookies and analytics tools
4. How We Use Your Data
- To manage your account and provide our services
- To perform KYC and prevent fraud
- To notify you about features, updates, or security events
- For analytics, service improvement, and legal compliance
5. Cookies and Tracking
Bullswipe uses cookies for essential functionality and analytics (Google Analytics). By using our site, you agree to the use of cookies. You can disable cookies in your browser settings.
6. Data Sharing and Processors
We do not sell personal data. We may share information with processors such as:
- Auth0 (Authentication)
- Reap (Card & Payment Processing)
- Azure (Cloud Hosting)
- Twilio/Telesign (Phone Verification)
All vendors are bound by data protection agreements.
7. International Transfers
Bullswipe may be transferred outside Singapore or your country of residence, including the EU and the US, in compliance with applicable data protection laws.
8. Data Security
We employ industry-standard security, including SSL, firewalls, encryption, and access controls. We regularly review and update security practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app alerts.
10. Contact
If you have any questions about this privacy policy, please contact:
Data Protection Officer
Swoki Solutions Limited
9/F Wui Tat Centre, No. 55 Connaught Road West, Sheung Wan, Hong Kong
Email: dpo@bullswipe.com