Send crypto to an external wallet safely

Before you confirm a withdrawal

Check that the recipient's service supports the asset on the selected network. Compare the full address with the recipient's current instructions, then review the amount and any fees shown in BullSwipe. Make sure you have selected the intended confirmed, whitelisted address.

A saved address does not replace checking the recipient's current instructions. If a detail has changed or the receiving requirements are unclear, resolve it before confirming the withdrawal.

How do I withdraw crypto from BullSwipe?

Choose Withdraw and Withdraw Crypto in the app, select USDT or USDC and the network, then enter the amount and select a whitelisted address you have added and confirmed. Review the details and complete the verification requested by the app.

1. Choose Withdraw, then Withdraw Crypto.
2. Select the asset and network. Enter the amount and select a whitelisted recipient address.
3. Check the address, network, amount and any fees shown before confirming.
4. Complete the verification requested in the app and check the transaction status.

BullSwipe Help Centre: How do I withdraw crypto from BullSwipe? ↗

How do I add a withdrawal address?

Add the recipient’s wallet address by pasting it or scanning its QR code, and select the matching network. Follow the confirmation email to approve the address, then check that it appears in your whitelisted addresses before using it.

1. Add the wallet address and select the correct network.
2. Check the full address against the recipient’s details.
3. Follow the withdrawal-address confirmation email, then check the saved address in the app.

BullSwipe Help Centre: How do I add a withdrawal address? ↗

How long does a crypto withdrawal take?

Timing depends on network conditions, security checks, and the selected asset and network. Check the transaction status in your BullSwipe account or on the blockchain when a transaction reference is available.

1. Check the withdrawal status in the app.
2. Use the blockchain transaction reference to check its status when available.
3. Contact support if you need help understanding the status.

BullSwipe Help Centre: How long does a crypto withdrawal take? ↗

What a transaction reference can tell you

When a blockchain transaction reference is available, use it with the correct network to check the transfer's record. A transaction reference helps identify the transfer; it does not by itself establish that a separate service has credited the recipient's account.

If you cannot interpret the status, contact support with the asset, network and reference. Do not post your transaction details publicly or share private keys, recovery phrases, passwords or authentication codes with anyone offering recovery help.

Can I cancel a crypto withdrawal?

A withdrawal cannot be cancelled once it has been submitted and broadcast to the blockchain. Review the address, asset, network and amount carefully before confirming. If you notice an error, contact support immediately; recovery is not guaranteed.

1. Check every transfer detail before you confirm.
2. If you notice a mistake afterward, contact support immediately with the transaction reference.
3. Do not assume a broadcast transaction can be reversed.

BullSwipe Help Centre: Can I cancel a crypto withdrawal? ↗

What if I sent crypto to the wrong address or network?

Blockchain transactions are generally irreversible. Contact support with the transaction reference, asset, network and recipient address to explain what happened. Recovery is not guaranteed. Always match the asset, address and network before sending.

1. Gather the transaction reference and the details of the transfer.
2. Contact support through the official support page or email.
3. Do not share passwords, private keys or recovery phrases with anyone offering to recover the funds.

BullSwipe Help Centre: What if I sent crypto to the wrong address or network? ↗

Still need help?

Contact support@bullswipe.com or use our support page. Explain what you were trying to do and what happened. Keep passwords, authentication codes, full card details and identity documents out of your initial message.