BULLSWIPE / PRACTICAL HELP
Deposit USDT or USDC and check its status
Find your deposit details, match the asset and network, and understand a pending deposit.
How do I deposit USDT or USDC?
Choose Deposit in the app, select USDT or USDC and choose its supported network. Copy the deposit address and use the same asset and network when sending from your external wallet or exchange. Check any minimum shown in the app before sending.
- Choose Deposit on the Home screen, then select USDT or USDC.
- Select the network and copy the deposit address shown for that asset and network.
- Check the current minimum and details shown in the app.
- In your sending wallet or exchange, use the matching asset, network and address. Review them before confirming.
- Wait for blockchain confirmation and check the balance and transaction status in BullSwipe.
Check the receiving details as a set
Before sending, compare the asset, network and address shown in BullSwipe with the withdrawal details in your sending wallet or exchange. All three need to match. Supporting a token does not mean supporting it on every network.
Use the details currently shown for your selected asset and network. Check any minimum shown in the app and review the complete address after pasting it. If the sending service does not offer the matching network, do not choose a different one because the address looks familiar. Ask for help before sending.
Why is my deposit still pending?
A deposit may need blockchain confirmations or security checks, or be delayed by network congestion. Check its status in the app. If you need help, contact support with the asset, network and transaction reference, without sharing passwords or authentication codes.
- Check the sending wallet or exchange to see whether the transfer was sent.
- Review the transaction status in BullSwipe.
- If it remains unresolved, contact support with the transaction reference, asset and network.
If the transfer has not appeared
First check whether the sending service has sent the transfer. Then check the deposit status in BullSwipe. Network confirmation and the balance displayed by a receiving service are different records.
If you need help, contact support with the asset, network and transaction reference. Keep passwords and authentication codes private. Do not send another transfer as a way to resolve the first one.
Still need help?
Contact support@bullswipe.com or use our support page. Explain what you were trying to do and what happened. Keep passwords, authentication codes, full card details and identity documents out of your initial message.